news


Verizon partially restores LTE network after nationwide outage

Verizon's LTE network has suffered its third outage in 2011

US carrier Verizon Wireless this weekend suffered an outage that affected its LTE network across the country. According to reports, the service went down early Sunday evening, and had only been partially restored across the country on Monday morning. Some users reported that 3G services were affected as well, leaving customers replying on 1xRTT for data access.

Disgruntled users have been taking to social networks such as Facebook, Twitter and Reddit to complain about the outage. Reddit used Vzw_insider was one of the first to alert users about the ourage and said that, “just want to let you all know VZ 4g mode is out nationwide. We’re working on it, calling Vz customer service will do no good as this is a network issue. Looking at at no ETA for repair just yet. I’ll keep this thread updated as the night goes on.”

Meanwhile, Twitter user @derekduncan asked, “Is there any irony in watching a Verizon LTE commercial during nationwide outage?”

Verizon has yet to comment officially on the outage and had not responded to request for comment from Telecoms.com. The outage is the third to affect the service since its launch in December 2010, which announced last week that it had launched a fleet of test vehicles to test and monitor its 4G network.

Verizon is not the only company to suffer from outage issues, with Canadian mobile company RIM recovering from the effects of a data centre failure that affected its Blackberry messaging services worldwide.

The LTE North America 2011 conference takes place on the 8-9 November 2011 at the Fairmont Dallas Hotel in Dallas, Texas, USA.

[icit_ranker object_id=39 ]


4 comments

  1. Jeff Lynch 17/10/2011 @ 5:02 pm

    This outage, and the reaction to it, reminds me of how my kids react to the smallest problem if our TV or radio signal is impaired in the slightest way. They completely freak out! When I was a kid, before reliable satellite and cable TV, and when TVs and radios worked intermittently, bad or or no reception was part of life, and we took it in stride and found somethjng else to do, or watched TV with technical interruptions and listened to staticy radio. Now, kids can’t handle technical disruptions. And apparently many Verizon customers are similarly spoiled.

    • Anonymous 18/10/2011 @ 2:02 pm

      When I was young we only had access to running water some of the time and we often ran out of fuel and had to go and get some more.

      Things move on, expectations rise. In 5 years time. The expectations for Ubiquitous high speed data will will be the same as they are for running water today.

    • james d 18/10/2011 @ 2:55 pm

      Do you know how much Verizon and similar companies charges for data? What you’re saying about people being spoiled these days may be true, but there’s nothing spoiled about trying to get what you paid for. That’s nothing new. The Golden Generation would have complained if they paid close to a thousand dollars a year to receive radio signals for the family and service cut out for a week.

    • jt 18/10/2011 @ 7:04 pm

      One thing you forget is that this isn’t about kids not getting their games or text messages, this is about businesses that rely on the technology to work, and how much money it’s costing them when the technology is down… this isn’t a cable or satellite company where you might miss your favorite show or sporting event.. there is real world business happening on a huge amount of these air cards and phones.

Leave a comment

Your email address will not be published. Required fields are marked *

Polls

What is your name?

Loading ... Loading ...