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India makes government services mobile-friendly

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The DoIT wants to make government services more accessible to the public

The Indian government has announced plans for all of its departments and agencies to develop and deploy mobile applications to provide all of their public services through mobile devices, to the extent that is feasible on mobile platforms.

The country’s Department of IT stated that the ultimate objective of its new National e-Governance Plan is to make public services more accessible to the public.

In its vision statement, the department outlined its objective to “make all government services accessible to the common man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at affordable costs to realise the basic needs of the common man”.

In addition, the plan is for the websites of all government departments and agencies to be made mobile-compliant; open standards will be adopted for mobile applications to ensure the interoperability of applications across various operating systems, and uniform pre-designated numbers shall be used for mobile-based services to ensure convenience.

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