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France Telecom loses 2.11 million customers

French incumbent, France Telecom lost 2.11 million subscriptions during 2006 according to figures released Thursday from the French telecoms regulator, Arcep.

The regulator blamed the mass defections on triple-play options being offered in France by rival operators. The trend is not limited to French markets: in its Q4 results, German incumbent Deutsche Telekom reveals that it too has haemorrhaged around half a million customers to triple-play rivals.

Arcep said the total number of customers who have cancelled their subscriptions with France Telecom has increased fourfold in the past year.


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