WeDo scores RA deal with Zain


zain-logoPortuguese business assurance software provider WeDo Technologies has announced a deal with Zain that will see the Middle Eastern mobile operator deploy WeDo’s revenue assurance product, Raid, in Kuwait, Jordan and Iraq.

Hisham Alam, chief technology officer at Zain Group, said: “Improving operational efficiency and ensuring that all possible revenues are collected is critical to Zain’s stakeholders. We have chosen to work with WeDo Technologies in three of our key markets because it … is known as a true market leader within the business assurance and fraud management space.”

The Intelligence 2013 Annual Survey, published earlier this year, highlighted concerns within the industry over revenue assurance and fraud management for services where the operator does not have end to end control. More than half of respondents felt that mobile financial services and OTT content were particular risks.

Meanwhile Integration between different systems was identified as a key issue in revenue assurance and fraud management. Almost 60 per cent of operator respondents to the survey said that a lack of data consistency across different systems was one reason that their organisations do not make the most of their revenue assurance and fraud management functions.

Just less than 50 per cent said that the absence of automated tools to support processes was a problem, 45.3 per cent cited inconsistent procedures and policies across organisations and 41 per cent the lack of accurate and timely information from other areas of the business.

The 2014 survey questionnaire is now live and you can fill it out, and enter the draw to win one of four iPhone 5s’s here

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